This is a nice hotel. How do all of these jerks on scooters get away with zooming around, throwing their trash everywhere, and assaulting the concierge? Even running up to the desk is usually frowned upon -- if you're paying over $100 a night to stay somewhere, you should show some decorum. But security should've seriously had a few words with some of these scooter drivers, and if the concierge was truly hurt, I would expect either the concierge or the hotel to press charges.
Aside from the unrealistic premise, it was a decent game. It did seem that when a hotel guest was at the desk, the spin move was disabled, making it very easy to be taken out by a crazed scooter driver or disgruntled porter. More speed would've been more helpful than the spin move; it isn't obvious that the spin move does much of anything, except for the black concierge, but he moves so slowly that it's still of no benefit.